Floristry Manager

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A career as a Floristry Manager

A Floristry Manager is responsible for the organisation and management of a floristry department or shop. In addition to their floristry design work, they will manage and support the training of staff and be responsible for standard and quality issues.

Managers are responsible for the business strategy and key activities such as finances and marketing. A floristry business faces many retail competitors on the high street and the web, so understanding competitors, potential customers and clients is essential for a successful business.

Also known as: Floral Manager, Floristry Shop Manager

Skills/Knowledge

You'll need:

  • extensive knowledge and experience of floristry

  • an understanding of business and marketing in the flower industry

  • excellent verbal communication and customer service skills

  • to be patient, careful and sensitive to customers' needs

  • management and team leadership skills

  • good negotiation skills for dealing with suppliers

  • knowledge of legislation affecting the sector

  • some retail experience of shop design and layout

A driving licence is often necessary to drop off floral displays to customers or at venues.

Salary

NB These figures are only a guide, as actual rates of pay may vary depending on the employer and the skills and experience of the employee.

£22,000
Typical salaries
range from
£32,000
Typical Hours

35-40 hours per week, between 9am and 5pm Monday to Saturday if working in a florist shop. There may sometimes be early starts to deliver flowers for celebrations or events and overtime may be required at busy periods such as Valentine's Day.

Day to Day
  • Manage production of day-to-day floristry work including funerals, weddings, events and contract displays

  • Assist customers in choosing products for different occasions

  • Manage major floristry occasion work, design and presentations

  • Manage a team of staff members

  • Deal with customer enquiries, orders and complaints

  • Hold demonstrations and workshops for members of the public

  • Promote the services that the floristry shop can provide, visiting clients to promote and gain new business

  • Keep up to date on new floristry techniques and trends

Working Environment

Most Floristry Managers work indoors, mainly in a workroom, sales floor or office area of a shop - the workplace is usually cool to keep the flowers fresh. There will be a lot of standing at a shop counter or workbench.

There may be some travelling, delivering flowers or collecting arrangements and containers after events.

Training Available

Training is an essential part of any job, giving you the skills and knowledge you need to do your job safely and correctly. It also helps to strengthen your current skill set and prepares you for the next stage in your career.

Apprenticeships

Apprenticeships help you build the experience and skills that employers want to see. No matter what stage you’re at, they’ll help set you up for a bright future. There are lots of ways to get involved.

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