Logistics Operatives are responsible for the receipt and accurate booking in of all deliveries to a warehouse and the dispatch of goods to customers. They are responsible for maintaining accurate stock control and traceability.
When items arrive at a warehouse, Logistics Operatives confirm if they match the accompanying shipping documents, and the items are the exact quantities in the paperwork. Warehouse Operative will then stock items in the correct locations ready for the Order Pickers to locate when needed. Logistics Operatives will then arrange for the transport of the goods to the customer once packed.
Also known as: Logistics Assistant
You’ll need:
the ability to work well with others
to be thorough and pay attention to detail as you will be retrieving orders according to quantity, size etc.
to work well under pressure
to be flexible and open to change
to organise your time and workload
keep records of goods received and completed orders
excellent verbal communication skills
physical skills such as mobility and co-ordination, and a good level of fitness
to be able to carry out basic tasks on a computer or hand-held device
Many Logistic Operative roles will require a valid forklift qualification.
Around 35-40 hours per week. This role often requires shift work with some evening, weekend, and bank holiday cover. Part-time and seasonal roles will be available.
Take in delivery of goods and materials
Check for damaged or missing items
Load goods ready for dispatch
Maintain a healthy and safe working environment
Maintain a clean and tidy working environment
Ensure all relevant procedures and processes are followed
Lead, follow up and resolve customer concerns
Ensure security of the warehouse environment and maintain access control
Assist with regular stock checks, when required
Drive and operate department and company vehicles as required.
Ensure regular safety checks of equipment and machines used during the working day are carried out, results recorded, and faults reported
You will spend most of your time working in the warehouse. However, your working environment may be at height, physically demanding and outdoors some of the time when receiving/dispatching goods. Overalls, gloves and safety boots, and use protective equipment (PPE) such as ear protectors and hard hats will be used when required.
Training is an essential part of any job, giving you the skills and knowledge you need to do your job safely and correctly. It also helps to strengthen your current skill set and prepares you for the next stage in your career.
Apprenticeships help you build the experience and skills that employers want to see. No matter what stage you’re at, they’ll help set you up for a bright future. There are lots of ways to get involved.
With experience, you could become a Warehouse Team Leader, shift supervisor or move into a supply chain role.
Logistics Operative will usually work in one of the following industries. Click below to find out more about possible career paths.
Want to be part of a growing industry? Explore diverse opportunities in warehousing and logistics.
Warehousing and logistics are part of a company’s supply chain – the things a company needs to do to get their goods or services to their customers efficiently. It’s an important part of the UK economy – according to Logistics UK, the sector contributes £127 billion to the UK’s economy and employs more than 2.5 million people. For the Republic of Ireland, Ibis World reported in 2022 that the warehousing and storage industry is valued at €865.7m and ranked 9th in Europe.
Jobs are incredibly varied – you could work in a warehouse (a commercial building that receives, stores and distributes products) or you could focus on logistics (managing the storage and delivery of products). Both warehousing and logistics work closely together to help retail, manufacturers and food and drink producers get their goods to their customers.
Thanks to the rise of online shopping, British industry needs more and more warehouses, storage and supply chain activities to keep goods moving. Some careers options focus on reducing the environmental impact of this activity, looking at how to use less energy and fuel to help organisations come up with more sustainable and efficient ways of transporting goods.
The logistics sector contributes £127 billion Gross Value Added (GVA) to UK economy
There are 205,380 logistics enterprises in the UK
Within the UK there are almost 2000 individual warehouse units used for storage and distribution, which account for almost 566 million sq ft of warehouse space
The warehousing and storage industry in the Republic of Ireland has grown every year between 2017 and 2022, and currently employs almost 3,500 people
These courses are perfect if you are starting out on your career but they are also great for people already in jobs who want to improve their skills.
To find out more about qualification levels in England please visit Regulated Qualifications Framework (RQF) for England and Northern Ireland or Framework for Higher Education Qualifications for England, Wales and Northern Ireland (FHEQ) .
To find out more about qualification levels in Northern Ireland please visit Regulated Qualifications Framework (RQF) for England and Northern Ireland or Framework for Higher Education Qualifications for England, Wales and Northern Ireland (FHEQ).
To find out more about qualification levels in the Republic of Ireland, please visit National Framework of Qualifications for Ireland (NFQIE)
To find out more about qualification levels in Scotland please visit Scottish Credit and Qualifications Framework (SCQF).
To find out more about qualification levels in Wales please visit Credit and Qualifications Framework for Wales (CQFW) or Framework for Higher Education Qualifications for England, Wales and Northern Ireland (FHEQ).
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These courses are perfect if you are starting out on your career but they are also great for people already in jobs who want to improve their skills.
Whether you’re just starting out in the workplace, want to upskill or are considering changing direction, Apprenticeships are a fantastic way to build your career. Apprenticeships combine work with on-the-job training, so if you want to earn as you learn, there’s an apprenticeship out there for you – you can even start an apprenticeship if you already have a degree.
Work, earn and learn – no matter where you are in your career, an apprenticeship can set you up for a bright future.
Let’s get started!
Want to take on an apprentice? Employers start here.
An apprenticeship is a unique blend of work experience and study to help build the skills and knowledge you need for your career. Apprentices are employees – they have a contract, are paid and get the same benefits as everyone else. But the difference between an apprenticeship and a normal job is that apprentices are regularly released from work for training. Sometimes that’s a day a week, sometimes it’s for a longer block – it all depends on the job and the apprenticeship.
Apprentices work for all kinds of people at all kinds of stages in their lives. Most apprentices fall into one of three categories:
Previously restricted to school leavers and young people, apprenticeships are now a dynamic way of retraining people of all ages - there’s no upper age limit. The minimum age to become an apprentice is 16 and candidates can’t be in full-time education.
Apprenticeships offer a unique combination of paid work and study. They’re an exciting option for anyone who wants to gain experience, upskill or change career while working.
They offer a chance to work, learn and earn:
Interested in becoming an apprentice? Search for current opportunities and apply here.
Find your apprenticeship
You can also check vacancies on employer websites or get in touch with your local careers service.
What’s it like to work, earn and learn? Find out what apprentice life is really like.
Explore apprenticeship stories
United Kingdom Warehousing Association (UKWA)
Find out more
Logistics UK
Find out more
The Chartered Institute of Logistics and Transport (CILT)
Find out more
Thinking about your finances is important when you're looking at courses and training - different types of funding support is available depending on what type of course you're interested in and where you are located. We recommend you contact the training provider for more information on course costs and financing, but here are some links to connect you to support available:
Skills Hub Scotland is an online skill sharing marketplace creating new opportunities to learn and share skills. Wherever you are located - if you have a skill to share, or a skill to learn, Skills Hub Scotland can help.
Initially founded as a response to the Scottish Government’s CivTech 5 programme in 2020 and aiming to offer a platform for those in rural or remote locations, Skills Hub Scotland has been developed into an important sectoral resource. If you have a skill to share with others or are a training provider, list your workshop or course (all skills from all sectors are welcome). If you are a learner, use Skills Hub Scotland to search for and book a course!
STEM is an approach to learning and development that incorporates the areas of science, technology, engineering and mathematics. Learning in STEM connects to Education for Sustainable Development/Learning for Sustainability and the Sustainable Development Goals – this helps learners to understand that STEM plays a vital role in finding solutions to real world issues or challenges such as protecting biodiversity and tackling climate change. There are multiple pathways into a land-based STEM career including apprenticeships, further and higher education. This means that a career in STEM is open to everyone!
STEM Learning is the largest provider of STEM education and careers support in the UK. Their STEM Ambassadors programme sees volunteers representing a vast range of STEM-related jobs work with young people to bring STEM subjects alive through real life experiences. They help to open the doors to a world of opportunities and possibilities which come from pursuing STEM subjects and careers. To become a STEM Ambassador, you can register via the STEM Learning website: https://www.stem.org.uk/stem-ambassadors/join-stem-ambassador-programme
Lantra have worked in collaboration with STEM Ambassadors in Scotland to create two specific UK-wide Ambassadors schemes - Forestry and Aquaculture. Through these schemes, we want to make sure that those working in forestry and aquaculture have the support materials they need to take part in STEM activities. To find out more and register for the schemes, please follow the links below:
Smart Futures helps young people in Ireland discover the STEM subjects and careers that might be right for them. Co-ordinated and managed by Science Foundation Ireland, their programme allows young people to connect with people that are working in STEM, the organisations they’re working in and what their interests and skills are.
Why not take a look at the Industries Explorer as an introduction to the different areas you could work in.
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