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About

To provide participants with greater knowledge of the specific role of Duty Officer in the Incident Management System.

This is for either internal working or external interoperability and/or coordination with other organisations and the emergency services using JESIP.

The delivery method for this course is either E-Learning or Classroom

The finer details

This course provides knowledge and assessment on:
 
• Principles of Incident Management
• Duty, Response and Recovery Officer
• Shared Situational Awareness and Decision Making
• After Action Review and Organisational Learning
 

Delivery method

Online

Course description:

IMS - Duty Officer Role Download PDF

Who should attend?

Staff who provide a Duty Officer role within their organisations. This may include National or Local Duty Officers, as part of a Duty Officer/Out of Hours system/lone working systems and managing Response and/or Recovery Officers.
 
This can be for a wide range incident types and events including, but not exclusive too; Plant Health, Animal Health, Wildfires, Missing Persons, Pollution, Storms/High Wind damage (including windblow) as well as recreation sites, visitor centres, public engagement, volunteer programmes, festivals and concerts.
 

What will be covered?

The following is covered:
 
• What is Incident Management and the core principles as defined in the Incident Management System (IMS)
• Role, Responsibilities and Tasks of the Duty Officer, Response and Recovery Officer.
• Relevant Incident Management processes
• How to improve shared situational awareness and decision making.
• How to be part of an effective After Action Review

Other areas of interest

Wildfire Management Plan Module 

Vegetation Fire Operator Module

Vegetation Fire Foundation Module

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