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About

The course is aimed at those in the dealership who engage with sports turf customers.  Specifically, this course is aimed at sports turf dealers to enhance their knowledge and skills when dealing with sports turf businesses.  This includes learning about customer relations, principles of sports turf practices and precision mowing optimisation.

The finer details

Session 1 Turf Technicians & Sales Professionals Customer Relations
  • Understanding and dealing with customer expectations when at a sports turf site
  • Gathering customer’s needs in a professional manner
  • Provide professional customer communication 
  • Situational management of dealing with machinery issues in specific scenarSession 2 Turf Technicians & Sales Professionals agronomy
Session 2 Turf Technicians & Sales Professionals agronomy
  • Understand the principles of turf agronomy practices (e.g. mowing, aeration, fertilising, top-dressing, brushing, irrigation; weeds, pests, disease, and disorders; Overseeding)
  • Basics of measuring playing surface characteristics
  • Basics of sports turf root zones Basics of turfgrasses

Session 3 Cylinder mowers optimization

  • Understand the principles of mower set-up including safety checks, pre-start checks, quality of cut, height of cut, clip rate, attitude, faults)
  • Understand the principles of cylinder mower sharpening

Delivery method

Classroom and practical

Course description:

Principles of Sports Turf for Dealership Professionals Download PDF

Who should attend?

Turf Technicians, dealership professionals, machinery sales professionals.

What will be covered?

The learning outcomes:

  • Dealing with customer expectations when at a sports turf site
  • Gathering customer’s needs in a professional manner
  • Provide professional customer communication
  • Situational management of dealing with machinery issues in specific scenarios
  • Principles of turf agronomy practices (e.g. mowing, aeration, fertilising, top-dressing, brushing, irrigation; weeds, pests, disease, and disorders; Overseeding)
  • Basics of measuring playing surface characteristics
  • Basics of sports turf root zones Basics of turfgrasses
  • Understand the principles of mower set-up including safety checks, pre-start checks, quality of cut, height of cut, clip rate, attitude, faults)
  • Understand the principles of cylinder mower sharpening
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